Stop paying fees on
guests you earned.
OpenTable charges per-cover fees for guests who find your restaurant naturally. Bzz is a flat-rate system that helps you grow checks by showing menu items to guests while they wait.
Waiting Area
Track your live place in line and view specials directly on your phone.
Book a table for a future date and skip the wait entirely.
Instant confirmation · Email reminder
Per-Cover Fees vs. Waitlist ROI
OpenTable's model is a monthly subscription plus a per-cover fee on top — and that fee lands on every seated guest, including the walk-ins and the regulars who booked straight through your own website. On restaurant margins, a euro or two a head adds up to real money by the end of the month, and none of it does anything to earn you more while a party is stood at the door waiting for a table.
Bzz comes at it from the other side. It's a flat monthly price with no per-cover fee, and the wait itself becomes a place to sell: while a party watches their table status on their phone, that same screen can show them tonight's cocktail, the specials board, or a private-events link — so the time they'd otherwise spend getting impatient nudges the check up instead.
OpenTable Shortfalls
- Cover Fees: Paying per-head fees for walk-ins or customers who booked directly through your website can become expensive.
- Unused Wait Time: OpenTable sends basic text messages when tables are ready. This leaves guest attention unused during waits that average 30 to 60 minutes.
- Marketplace Lock-in: OpenTable prioritizes its own customer network, which can lead to your regular guests being marketed to other venues.
Bzz Benefits
- In-Wait Storefront: Guests watch their place in line on a branded mobile page where you can feature high-margin drink specials, menus, and promotions.
- Average Check Growth: Promote appetizers, merchandise, or upcoming events before guests are seated, turning the waitlist into a profit center.
- Flat-Rate Pricing: Flat packages with unlimited covers. Keep the revenue your restaurant generates without success fees.
Your guest opens Bzz and is primed for an upsell - in under 30 seconds.
No app downloads. No hardware. Just scan, wait, and buy - all inside the browser your customers already have.
Scan & Check In
Guests scan a QR code at the door to enter their name, party size, and seating area preference instantly.
Real-Time Tracker
The guest sees exactly where they are in line and their live estimated wait time, removing arrival anxiety.
In-Wait Marketing
While they wait, target them with highly profitable appetizer specials, drink promotions, or flash menu deals.
Web Buzzer Alert
Trigger an instant browser notification and a strong device vibration the second their table is ready.
Give accurate wait times, every time.
Bzz tracks your historical data and current capacity to allow you to give guests a reliable wait estimate every time, reducing walk-aways.
No apps to download. No hardware to buy.
Guests check their status in real-time via their phone's browser. No fiddly, easily-lost pager systems.
Turn Idle Wait Times into High-Margin Revenue.
Your customers are already staring at their phones while they wait. Bzz puts your specials, loyalty offers, and promotions right in front of them — turning dead wait time into your highest-margin sales channel.
Comparison
| Feature | Bzz | OpenTable |
|---|---|---|
| App-Free Guest Experience | Yes (Runs instantly in mobile browser via QR/NFC) | ❌ No (Promotes OpenTable consumer app download) |
| In-Wait Marketing & Banners | Yes (Custom drink, appetizer, and retail promotions) | ❌ No (Static notification page) |
| Pre-Seating Ordering/Links | Yes (Direct links to order/upsell flows) | ❌ No |
| Real-Time Wait Forecasting | Yes (Calculated dynamically using historical queue stats) | Limited (Manual rules or static estimates) |
| Interactive Floor Plan Editor | Yes (Full layout editor with status tracking) | Yes |
| Table Status Tracking | Yes (Available, Seated, Cleaning statuses) | Yes |
| Two-Way Guest Chat | Yes (Live in-app chat with read receipts) | ❌ No (One-way SMS/email alerts only) |
| Offers Matched to the Guest | Yes (Group guests into personas & auto-serve tailored promos) | ❌ No (One-size-fits-all guest messaging) |
| Shareable Spot Access | Yes (Guests share a live status link with their whole party) | ❌ No |
| No Phone Number Required | Yes (No phone, no app account — zero PII stored) | ❌ No (Requires phone number / guest account) |
| Web Buzzer Notifications | Yes (Instant browser alerts & vibrations — no SMS fees) | SMS only |
| POS Stack Independence | Yes (Works alongside any POS system) | Limited (Requires specific terminal integrations) |
| Pricing Structure | Flat-rate concurrent slots (Zero per-cover fees) | High monthly subscription + per-cover commission fees |