Bzz Features — Digital Waitlist, Reservations, Buzzers & In-Wait Marketing
Everything Bzz does

One platform for the whole wait.

Digital waitlist, online reservations, browser buzzers, and in-wait marketing — in one host stand. No pagers, no app downloads, no SMS fees.

Digital Waitlist

A live waitlist guests track from their own phone

Add walk-ins in seconds, or let guests join by scanning a QR code. Each one watches their place in line update in real time, plus the wait estimate you set — no coaster pagers, no app to download.

  • QR & NFC self check-in
  • Real-time position and venue-set wait estimates
  • Two-way guest chat, no SMS fees
  • Share a live status link with the whole party
Digital Buzzers

Browser buzzers that replace pager hardware

When a table or order is ready, send an instant notification and device vibration to the browser your guest already has open. Nothing to buy, charge, or chase down.

  • Browser push notifications
  • Strong 10-second device vibration
  • No hardware to buy, lose, or sanitize
  • Works on any modern smartphone
Floor Management

Floor plan management, updated in real time

Design your layout with a drag-and-drop editor, then track occupancy, per-table timers, and cleaning status at a glance. Walk-ins and reservations live in the same view.

  • Drag-and-drop floor plan editor
  • Live table statuses & occupancy timers
  • One-tap seat, clean, and turn tracking
  • Walk-ins and reservations in one view
Reservations

Online reservations, unified with walk-ins

Take bookings through a branded reservation page and manage them beside your walk-in list in a single host stand. Upcoming reservations seed onto the list before guests arrive.

  • Branded public booking page
  • Automated confirmation emails & calendar files
  • Reservation calendar & timeline diary
  • No per-cover commissions — ever
In-Wait Marketing

In-wait marketing on the phone already in their hand

While guests watch their place in line, show specials, drinks, loyalty offers, and promotions on the same screen — a channel you own, right where their attention already is.

  • Text, image, social & review offers
  • Persona-targeted promotions
  • Run your own ads or white-label the page
  • Built to lift average check size

Screens shown throughout this page are simplified illustrations to convey the experience — the live Bzz interface may look and behave differently.

And the operational glue

Verify real guests, measure every shift, and run every location as one team.

Verified Presence

GPS presence verification

Optional, permission-based location checks let you require guests to be on-site to join, or simply notify you the moment they arrive nearby — cutting ghost entries without hardware.

  • Require presence to join
  • Arrival notifications
  • Privacy-first & permission-based
Analytics

Waitlist analytics

Track average completion time, guests processed, and peak occupancy so you can staff around your real rushes instead of guessing.

  • Average completion-time tracking
  • Guests processed & peak occupancy
Team & Locations

Multi-location team accounts

Invite staff with owner, admin, and member roles and run every site from one login — everyone working off the same live view of the floor and the list.

  • Owner, admin & member roles
  • Manage multiple locations
  • Month-to-month, cancel anytime
No app downloadsRuns in any browser
Zero hardwareQR codes replace pagers
No SMS feesChat & buzz in-browser
Free planPaid from $11.99/mo
Loved by early adopters

Reviewed on the platforms that vet products

Verified Trustpilot review
“Their support team is extremely kind and helpful. We were one of their first customers, so they spent a whole 2 hours in the restaurant helping us set up effective ads. The owner personally dropped in for a meal 3 months later to check how we were doing. I suggested a feature and within two weeks they added it to our plan free of charge. Way better than paying triple the cost for a faceless company's product. Customer for life!”
Anthony Ancelotti
Verified customer · Ireland
Read on Trustpilot
4.7

Average rating across 3 independent platforms.

Making the switch

Switching from another system?

Already on a waitlist, reservation, or paging tool? See how Bzz compares to the system you use today — no contracts to escape, no hardware to migrate, and no per-cover fees on the other side.

Bzz vs

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Feature FAQs

No. Guests join the waitlist, track their place, chat with you, and receive their buzzer entirely in their phone browser. There is nothing to download or install on either side.
Yes. Bzz sends a browser notification and a strong device vibration when a table or order is ready, so you can retire coaster pagers entirely and avoid the cost of buying, charging, and replacing them.
Yes. Online bookings and the live walk-in waitlist share one host-stand dashboard, and upcoming reservations are automatically seeded onto the waitlist shortly before guests arrive.
In-wait marketing shows your specials, drinks, loyalty offers, and promotions to guests on their phones while they wait. It turns otherwise idle wait time into a sales and brand-building channel you own.
The Free plan includes QR/NFC check-in, real-time notifications, two-way guest chat, party sharing, and up to 5 concurrent active buzzers. Paid plans add white-labelling, your own ads, verified presence, floor plans, reservations, analytics, and team accounts.

Ready to see it on your floor?

Start free in minutes — no credit card, no contract, no hardware.