Reservation & No-Show Policy Generator
Fill in your restaurant's details, customise the rules, and get professional policy text you can copy-paste into your website, booking confirmation, or menu — free and instant.
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BzzReservation & No-Show Policy
[Restaurant Name]
We appreciate you choosing to dine with us. To ensure the best experience for all our guests, please review the following reservation policy.
Cancellations
We kindly ask that you cancel or modify your reservation at least 24 hours in advance. This allows us to accommodate other guests who may be waiting for a table.
No-Shows
If you do not arrive for your reservation and have not cancelled within the required window, a no-show fee of 25 per guest may be charged to the card on file.
Late Arrivals
We will hold your table for 15 minutes past your reservation time. After that, your table may be released to waiting guests. If you are running late, please call us so we can do our best to accommodate you.
Large Parties
For parties of 8 or more, we require at least 48 hours notice for cancellations. A deposit or pre-set menu selection may be required. Please contact us directly to arrange group dining.
Contact
If you have any questions about this policy, please don't hesitate to reach out to us at [Restaurant Name].
Thank you for your understanding — [Restaurant Name].
Generated by Bzz · bzz-app.com
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What your policy should cover
Cancellation window
Give guests a clear deadline — 24 hours is standard for most restaurants. Set a longer window for large parties and special events.
No-show consequences
Whether you charge a fee or flag the guest for future bookings, spell it out upfront. Transparency prevents disputes.
Late-arrival grace
15 minutes is the industry norm. Tell guests what happens after the grace period so they know to call ahead if they're running behind.
Deposit rules
Fine-dining and tasting-menu restaurants commonly require 50% upfront. Clearly state when the deposit is refundable and when it isn't.
Large-party rules
Groups tie up multiple tables. Set a separate cancellation window and consider requiring a pre-set menu or minimum spend.
Where to display it
Put it in your booking confirmation, on your website's reservation page, and as a note on your Google Business profile.
Let Bzz handle your reservations and no-shows
A written policy is step one. Step two is a system that enforces it. Bzz lets guests book online, sends them automatic confirmations with your policy, and flags repeat no-shows — so you never have to chase people down again.
- Automatic booking confirmations with policy
- Guests self-cancel within your window
- No-show tracking across all visits
- Free to start — no hardware needed
Questions
- Why does my restaurant need a no-show policy?
- Empty tables from no-shows can cost a restaurant hundreds of dollars per night in lost revenue. A clear policy sets expectations upfront and reduces last-minute cancellations by 30-50% according to industry data.
- What is a fair cancellation window?
- 24 hours is the most common window for standard reservations. For large parties, special events, or tasting menus, 48-72 hours is standard practice. The key is communicating the window clearly at booking time.
- Should I charge a no-show fee or require a deposit?
- It depends on your restaurant type. Fine-dining and tasting-menu restaurants commonly charge €25-€100 per guest. Casual restaurants may prefer a softer approach — flagging repeat no-shows and requiring phone confirmation for future bookings.
- Where should I display this policy?
- Include it in your booking confirmation email/SMS, on your reservations page, and as a brief summary on your Google Business profile. The more visible it is, the fewer disputes you'll have.