Stop leaving walk-ins on read.
Turn your waitlist into a
storefront.
Resy is engineered primarily for pre-booked reservations. Bzz is designed to manage high-volume walk-ins, streamline check-ins, and grow average ticket sizes.
Waiting Area
Get a buzzer and track your place in line from your phone.
Book a table for a future date and skip the wait entirely.
Instant confirmation · Email reminder
Walk-In Value vs. Reservation Booking
Resy is built for reservations. It's fantastic at handling weeks-in-advance bookings, but when it comes to managing a fast-moving, high-volume walk-in waitlist, the host stand experience can feel clunky. Hosts have to click through too many menus just to seat a party.
Bzz was built from the ground up for walk-ins. We stripped out the friction for the host, making it a one-tap process to seat a table. And more importantly, while guests are waiting, their live waitlist screen turns into a digital menu — putting your best drinks and specials right in their hands before they even sit down.
Resy Shortfalls
- Host Stand Bottlenecks: Operators report that managing high-volume walk-ins in Resy requires a high number of manual clicks, slowing down hosts during peak periods.
- No In-Wait Promotions: Resy is not designed to capture guest interest while they wait. Guests cannot view menu items or specials through the waitlist notifications.
- Reservation-Centric design: Walk-in waitlists and queue engagement tools are treated as secondary to long-term reservation bookings.
Bzz Benefits
- Menu Upselling: Let waiting guests browse a visual specials menu on their phones, helping to increase spend per head during peak hours.
- Dynamic Media Features: Showcase high-quality photos or banners for appetizers, drinks, and merchandise directly on the queue tracking page.
- Walk-In Optimization: A simple, fast check-in flow designed for restaurants to manage, seat, and communicate with walk-ins without friction.
Your guest opens Bzz and is primed for an upsell - in under 30 seconds.
No app downloads. No hardware. Just scan, wait, and buy - all inside the browser your customers already have.
Scan & Check In
Guests scan a QR code at the door to enter their name, party size, and seating area preference instantly.
Real-Time Tracker
The guest sees exactly where they are in line and their live estimated wait time, removing arrival anxiety.
In-Wait Marketing
While they wait, target them with highly profitable appetizer specials, drink promotions, or flash menu deals.
Web Buzzer Alert
Trigger an instant browser notification and a strong device vibration the second their table is ready.
Give accurate wait times, every time.
Bzz tracks your historical data and current capacity to allow you to give guests a reliable wait estimate every time, reducing walk-aways.
No apps to download. No hardware to buy.
Guests check their status in real-time via their phone's browser. No fiddly, easily-lost pager systems.
Turn Idle Wait Times into High-Margin Revenue.
Your customers are already staring at their phones while they wait. Bzz puts your specials, loyalty offers, and promotions right in front of them — turning dead wait time into your highest-margin sales channel.
Comparison
| Feature | Bzz | Resy |
|---|---|---|
| App-Free Guest Experience | Yes (Runs instantly in mobile browser via QR/NFC) | ❌ No (Promotes Resy consumer app download) |
| In-Wait Marketing & Banners | Yes (Custom drink, appetizer, and retail promotions) | ❌ No (SMS notifications only) |
| Pre-Seating Ordering/Links | Yes (Direct links to order/upsell flows) | ❌ No |
| Yes (Calculated dynamically using historical queue stats) | Limited (Requires manual host updates) | |
| Interactive Floor Plan Editor | Yes (Full layout editor with status tracking) | Yes |
| Table Status Tracking | Yes (Available, Seated, Cleaning statuses) | Yes |
| Two-Way Guest Chat | Yes (Live in-app chat with read receipts) | ❌ No (One-way SMS/email alerts only) |
| Offers Matched to the Guest | Yes (Group guests into personas & auto-serve tailored promos) | ❌ No (One-size-fits-all guest messaging) |
| Shareable Spot Access | Yes (Guests share a live status link with their whole party) | ❌ No |
| No Phone Number Required | Yes (No phone, no app account — zero PII stored) | ❌ No (Requires phone number / guest account) |
| Web Buzzer Notifications | Yes (Instant browser alerts & vibrations — no SMS fees) | SMS only |
| POS Stack Independence | Yes (Works alongside any POS system) | Yes |
| Pricing Structure | Flat-rate concurrent slots (Zero per-cover fees) | High monthly subscription tiers |