Retekess TD177 troubleshooting
Retekess TD177 Pager Pairing and Auto-Numbering
The TD177 pairs a whole charging base at once, then numbers every pager in one go. If pagers stopped answering after a settings change, this is the fix.
Pair a TD177 base and number its pagers
- 1
Power everything
Keypad on batteries or mains, and the charging base plugged in.
- 2
Set E-01 (system ID) to 001 and E-02 to 001
Press the setting key and enter your keypad password until "E-" shows. Use up/down to reach E-01, press Call and set 001. Do the same for E-02.
- 3
On the main screen, enter the system ID (1)
Then press the black raised button on the lower right of the charging base, and press F1.
- 4
Watch the pager numbers light up
All pagers in that base light up: they are paired with the keypad.
- 5
Auto-number: enter the starting number (1) and press F2
The pagers number themselves one after another.
If you change a pager's working mode after pairing, pair it again or it won't recognise the keypad's call.
What is your Retekess fleet costing you each year?
The numbers below are rough estimates. Change them to what you actually pay.
Estimated yearly cost
$475
$85 hardware + $390 staff time
With Bzz, guests scan a QR code and their own phone becomes the pager: a live place-in-line page in the browser that alerts them when it is their turn. There are no pagers to charge, pair or replace.
Free plan to start. Busier venues move to a paid plan, see pricing.
By Michael Estephanous, Head of Customer Success · Updated
Second and third charging bases
1.Keep E-02 at 001
Only the base ID changes per base.
2.Second base: enter 002 on the main screen, press its raised button, press F1
Third base: the same with 003.
3.Return to the main screen, enter 1 and press F2
Pagers across the first three bases are numbered 1 to 30.
What the F keys do
F1 pairs, F2 auto-numbers ("one-key code changing"), F3 group-calls, and F4 is for the Retekess TD112 staff watch.
Keypad shows "P" after power-on and won't respond? Press F4 to return to the main screen.
Symptom → likely fix
- Pagers stopped responding after a settings change
- Changing the working mode needs a re-pair: system ID on the main screen, base button, F1.
- Keypad stuck showing "P"
- Press F4 to get back to the main screen.
- Numbers out of order
- Enter the starting number and press F2 to auto-number again.
- Second base won't pair
- Enter 002 (not 001) on the main screen before pressing that base's button and F1.
Pagers drop out in some parts of the room? Estimate how far your system really reaches with the pager range checker.
Sources
Steps are taken from Retekess's own documentation. Button sequences can change between hardware revisions, so check the manual that came with your unit if a step doesn't match. Bzz is not affiliated with Retekess.