Restaurant Pager or Buzzer Not Working? Retekess, LRS & JTECH Fixes | Bzz

Not sure which brand? Start with the symptom

One pager ignores the keypad
Re-pair or reprogram that pager with the steps for your model above.
Won't charge / no light
Reseat it, try another slot, clean the contacts with isopropyl alcohol, and check the adapter matches the base.
Lights up but no buzz or beep
Check the alert-mode setting first. If it is set correctly, the motor or speaker has failed.
Works at the stand, dies on the patio
Range. Walls, floors and kitchen steel cut UHF signal. Try the range checker below.
Pagers go off when nobody paged them
An all-page code, an out-of-range alert, or a neighbour on your system ID. See the interference guide.
Dies before the end of service
Worn battery. Rechargeable cells typically fade after a couple of years of nightly charging.
Pager range checkerEstimate how far your pagers really reach through your walls and floors.

What is your pager fleet costing you each year?

The numbers below are rough estimates. Change them to what you actually pay.

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$
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Estimated yearly cost

$580

$190 hardware + $390 staff time

With Bzz, guests scan a QR code and their own phone becomes the pager: a live place-in-line page in the browser that alerts them when it is their turn. There are no pagers to charge, pair or replace.

Try it free with your next guest

Free plan to start. Busier venues move to a paid plan, see pricing.

Frequently Asked Questions

The usual causes are a lost pairing (the pager needs its number again), a charging problem (dirty contacts, wrong adapter, flat battery), an alert mode that was switched to light-only, or a guest standing out of range. Each model guide above has the exact steps for that system.
It depends on the system. JTECH's manual says its US systems use licensed business-band frequencies and that customers may operate under JTECH/HME's nationwide licence or get their own. Check the FCC section of your own manual. Phone-based systems such as Bzz run over the guest's mobile data or Wi-Fi, so no radio licence is involved.
Box ranges are measured in open air. Every wall and floor between the transmitter and the guest shortens it. The pager range checker gives a rough estimate for your building, and a walk test with a real pager is the final word.
A phone-based one has no hardware to break. With Bzz, guests scan a QR code and follow their place in line on a live page in their own browser, which alerts them when it is their turn. Bzz never texts guests, so there are no SMS fees either.
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